🛟 Support Center

How can we help you?

Find answers to common questions or get in touch with our team directly. We're here to help.

We usually respond within 24–48 hours

Common Support Topics

Select a topic that matches your issue

👤

💳

Billing, subscriptions, refunds and transactions

🐛

App crashes, glitches, unexpected behavior

💡

Suggestions and ideas for new features

🔒

Data handling, account deletion, blocking

🚩

Reporting inappropriate content or accounts

Device model — e.g. iPhone 15, Samsung Galaxy S24

OS version — e.g. iOS 17.4, Android 14

App version — found in Settings → About

Clear description of the issue you are facing

Screenshots or recordings if applicable

On the login screen, tap "Forgot Password" and follow the instructions sent to your registered email or phone number.

Go to Settings → Account → Delete Account in the app. Or email us at support@onevibe.ai — we'll process it within 7 business days.

Tap the three-dot menu (⋯) on any post or profile and select "Report". Our team reviews all reports within 48 hours.

Email support@onevibe.ai with your transaction details and we'll resolve it promptly.

Email support@onevibe.ai with subject "Data Request" — we respond within 7 business days.